Refund policy
We make every effort to ensure that all products are thoroughly inspected and carefully packaged before dispatch.
If you receive an incorrect item or if your order arrives damaged during transit, please contact us by email as soon as possible. Once your request has been reviewed, we will arrange an exchange or replacement where applicable.
To help us resolve the issue quickly, please include the following information when contacting us:
- Order number
- Photos of the product received
- Photos showing the packaging condition
We appreciate your cooperation and will do our best to assist you promptly.
Customer Support
If you have any questions or concerns regarding your order, please feel free to contact us via email. We are always happy to assist you.
perthkpop2022@gmail.com
+61489151308(Text Please)